Roobet Rules and Regulations in India

By registering an account and using this platform, you enter into a legally binding agreement with Roobet. These general terms apply to all users accessing the services from India and set out the rights and obligations of both parties.

User Agreement and Eligibility

To use the platform, you must:

• Be at least 18 years of age at the time of registration
• Provide accurate and complete information during account setup
• Confirm that online betting is not prohibited under the laws applicable to your location
• Hold only one registered account on the platform at any time

Creating multiple accounts, providing false information, or misrepresenting your identity are grounds for immediate account suspension.

Platform Use and Acceptable Conduct

You agree to use the platform solely for lawful purposes. The following are strictly prohibited:

• Any attempt to manipulate odds, exploit system errors, or engage in fraudulent activity
• Use of automated software, bots, or scripts to interact with the platform
• Sharing account credentials or allowing third parties to place bets on your behalf
• Any conduct that disrupts the integrity of events or services offered

Roobet’s Right to Modify Terms

Roobet reserves the right to amend, update, or replace these terms at any time. Users will be notified of material changes through the platform or registered email. Continued use of the services following such notification constitutes acceptance of the updated terms. It is your responsibility to review these terms periodically.

Content and Intellectual Property

All content on this platform, including but not limited to graphics, software, odds data, and text, is the exclusive property of Roobet or its licensors. Reproduction, redistribution, or commercial use of any platform content without prior written consent is not allowed.

Limitation of Liability

Roobet shall not be held liable for:

• Losses arising from technical failures, service interruptions, or connectivity issues
• Decisions made by users based on information available on the platform
• Any indirect, incidental, or consequential damages resulting from use of the services

Nothing in these terms limits liability for fraud, gross negligence, or any matter where limitation is prohibited by applicable law.

All bets placed on this platform are subject to the following general rules. These regulations apply to all users in India and govern how bets are accepted, calculated, and settled.

Eligibility to Place Bets

You must have a verified account with sufficient funds to place any bet. Bets placed by users who do not meet the eligibility criteria will be void. Roobet reserves the right to decline any bet at its discretion without providing a reason.

Bet Acceptance and Confirmation

• A bet is considered accepted only when a confirmation reference is issued by the system
• Bets placed on events that have already commenced may be voided at the platform’s discretion
• Odds displayed at the time of bet placement are the odds applied to your bet, subject to system confirmation
• In the event of a technical error affecting odds display, Roobet reserves the right to void and refund affected bets

Minimum and Maximum Bet Amounts

The following general limits apply:

Exact limits are displayed at the point of bet placement and may vary by event, market, or user account status.

Calculation of Winnings and Losses

• Winnings are calculated by multiplying the accepted odds by the stake amount
• Net losses are limited to the amount staked on any individual bet
• Bonus funds are subject to separate wagering conditions detailed in the applicable bonus terms

Betting Restrictions

Roobet may restrict or limit bet amounts for specific users, markets, or events. Such restrictions may be applied without prior notice and do not constitute a breach of this agreement. Users found attempting to circumvent betting limits will have their accounts reviewed.

Cancellation Policy

• Bets that have been accepted and confirmed cannot be cancelled by the user
• Roobet may cancel a bet in the event of an obvious error, event cancellation, or verified system fault
• Refunds for cancelled bets are returned to the account balance within a reasonable timeframe

All financial transactions on this platform are governed by the following rules. Users in India are required to read and comply with these policies before initiating any deposit or withdrawal.

Fundamental Rules for Account Funding

• All deposits must be made using payment methods registered in your own name
• Third-party deposits are strictly prohibited and may result in account suspension
• The platform reserves the right to request proof of payment method ownership at any time
• Deposits are credited to your account only after successful processing by the payment provider

Available Payment Methods

The following deposit and withdrawal options are generally available to users in India:

Available methods, applicable limits, and processing times are displayed at the point of transaction and may vary by account status or verification level.

Transaction Processing and Timeframes

• Deposits are generally credited within minutes of successful payment authorisation
• Withdrawal requests are processed after completing the required verification steps
• Processing times may be extended during periods of high transaction volume or additional compliance review
• Roobet is not responsible for delays caused by third-party payment providers or banking institutions

Identity Verification and KYC/AML Requirements

Prior to processing withdrawals, users are required to complete identity verification. This process may include:

• Submission of a valid government-issued photo identification (Aadhaar Card, PAN Card, Passport, or Voter ID)
• Proof of residential address (utility bill or bank statement, not older than three months)
• Proof of payment method ownership
• Source of funds documentation where required

Verification is conducted in compliance with applicable Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.

Transaction Restrictions

• Users may not withdraw funds that remain subject to active bonus wagering requirements
• Minimum and maximum withdrawal amounts apply and are displayed at the point of request
• Roobet reserves the right to place a temporary hold on withdrawals pending verification or compliance review

Cancellation of Transactions

• Deposit transactions cannot be reversed once submitted to the payment provider
• Withdrawal requests that have not yet been processed may be cancelled by the user through the account dashboard
• Once a withdrawal has been processed and dispatched, it cannot be recalled

Roobet is committed to promoting a safe and controlled betting environment. Gambling is intended to be an enjoyable recreational activity. If betting begins to have a negative impact on your finances, relationships, or daily life, it is important to seek help promptly.

Available Tools for Managing Betting Behaviour

The platform provides the following responsible gambling features, accessible through your account settings:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your account
• Bet Limits: Restrict the maximum amount you are allowed to wager per bet or per session
• Loss Limits: Define a ceiling on the total amount you are willing to lose within a set time period
• Session Time Limits: Set a maximum duration for each gambling session
• Reality Checks: Receive periodic reminders of time spent on the platform
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing the platform
• Account Cooling-Off Period: Take a short break from gambling without permanently closing your account

All limit adjustments that increase your current restrictions take effect immediately. Requests to reduce existing limits may be subject to a cooling-off period before implementation.

Self-Assessment

We encourage all users to periodically assess their gambling behaviour. Consider whether your betting activity is remaining within comfortable financial and personal boundaries. If you find yourself betting to recover losses, neglecting other responsibilities, or feeling distressed about gambling, these may be signs that professional support is needed.

Support and Assistance Resources

If you or someone you know is experiencing gambling-related difficulties, the following organisations provide confidential support:

• iCall (India): A psychosocial helpline offering counselling services: 9152987821
• Vandrevala Foundation Helpline: 1860-2662-345 (24/7, available in multiple languages)
• NIMHANS (National Institute of Mental Health and Neuro Sciences): Provides mental health resources and referrals across India
• Gamblers Anonymous India: Community-based support groups for individuals affected by problem gambling

Roobet does not profit from problem gambling and actively encourages users to make use of these tools and services.

Roobet maintains strict anti-money laundering (AML) and counter-terrorism financing (CTF) standards in accordance with applicable international regulatory requirements. All users are subject to these obligations as a condition of using the platform.

Legal Obligations

Roobet is legally required to:

• Prevent the platform from being used to launder proceeds of criminal activity
• Identify and report suspicious financial activity to the relevant authorities
• Comply with international AML/CTF standards and guidance, including those issued by the Financial Action Task Force (FATF)

User Identity Verification (KYC)

All users must complete the identity verification process before withdrawals are allowed. The KYC procedure requires submission of:

• A valid, government-issued photo identification document
• Proof of residential address
• Proof of ownership of payment methods used
• Source of funds documentation where transaction volumes or patterns require additional scrutiny

Failure to complete verification within the required timeframe may result in account access restrictions.

Transaction Monitoring

All transactions conducted on the platform are subject to automated and manual monitoring. The following activity patterns may trigger a compliance review:

• Unusually large deposits or withdrawals relative to account history
• Rapid or repetitive deposits followed by immediate withdrawal requests
• Use of multiple payment methods without a clear account activity rationale
• Transactions inconsistent with declared source of funds or account purpose

Suspicious Activity Detection

Roobet employs dedicated compliance personnel and automated systems to detect and assess suspicious financial behaviour. Where suspicious activity is identified, the platform is required by law to:

• File a Suspicious Activity Report (SAR) with the relevant authority
• Refrain from informing the account holder that a report has been submitted (tipping-off prohibition)

Consequences of Policy Violations

Users found to be in breach of AML obligations may face the following:

• Immediate suspension or permanent closure of their account
• Freezing of account balances pending investigation
• Reporting to law enforcement or regulatory authorities
• Permanent forfeiture of funds where a legal obligation to do so exists

Roobet cooperates fully with law enforcement agencies and regulatory bodies in relation to any investigation into financial crime on the platform.

Roobet is committed to protecting the personal data of all users. This section explains what information is collected, how it is used, and what rights you have in relation to your personal data.

Personal Data Collected

During registration and the course of using the platform, the following categories of personal data may be collected:

• Identity Data: Full name, date of birth, nationality, and government-issued identification details
• Contact Data: Email address, phone number, and residential address
• Financial Data: Payment method details, transaction history, and account balance information
• Technical Data: IP address, browser type, device identifiers, and login timestamps
• Usage Data: Betting history, session duration, and platform interaction records
• Verification Data: Copies of documents submitted for KYC compliance purposes

How Your Data Is Used

Personal data is used for the following purposes:

• Account registration and identity verification
• Processing deposits, withdrawals, and bet settlements
• Compliance with legal obligations, including AML and KYC requirements
• Fraud prevention and security monitoring
• Communication relating to your account, including service updates and required disclosures
• Improving platform functionality through aggregated, anonymised analytics

Personal data is not sold to third parties. Data may be shared with regulated service providers, payment processors, or regulatory authorities where legally required.

Data Retention

Personal data is retained for as long as your account remains active and for a period thereafter as required by applicable law. Financial and identity verification records are typically retained for a minimum of five years following account closure.

Your Rights Regarding Personal Data

As a user, you have the right to:

• Access: Request a copy of the personal data held about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request erasure of your data, subject to legal retention obligations
• Objection: Object to the processing of your data for specific purposes
• Portability: Request transfer of your data in a structured, machine-readable format

Requests relating to your personal data may be submitted through the platform’s designated support channel. Responses will be issued within a reasonable timeframe in accordance with applicable data protection requirements.

Roobet applies a range of technical and organisational security measures to protect the platform, user accounts, and all financial transactions. The following standards are maintained across all services.

Data Encryption

• All data transmitted between your device and the platform is protected using Transport Layer Security (TLS) encryption
• Sensitive data, including payment information and identification documents, is stored using industry-standard encryption protocols
• Encryption keys are managed and rotated in accordance with recognised security frameworks

Two-Factor Authentication (2FA)

Users are strongly encouraged to enable two-factor authentication on their accounts. This adds a second layer of verification at login by requiring a time-sensitive code in addition to your password. Roobet supports authenticator app-based 2FA for account access.

Continuous Account Monitoring

The platform operates a continuous monitoring system that tracks account activity for the following indicators:

• Unusual login patterns, including access from unrecognised devices or locations
• Multiple failed login attempts
• Rapid changes to account settings, such as payment method or contact details
• Atypical transaction patterns that deviate from established account behaviour

When suspicious activity is detected, automated alerts are generated and the relevant account may be temporarily restricted pending review.

Organisational Security Practices

• Access to user data within the organisation is restricted on a need-to-know basis
• Staff with access to sensitive systems are subject to background checks and ongoing security training
• Third-party service providers are vetted and required to maintain equivalent security standards
• Security assessments and internal audits are conducted on a regular basis

Your Responsibilities

Account security is a shared responsibility. You are required to:

• Keep your login credentials confidential and not share them with any third party
• Use a strong, unique password for your account
• Log out of your account when using shared or public devices
• Notify the support team immediately if you suspect unauthorised access to your account

Roobet will never request your password through email, live chat, or any other communication channel.