Roobet Privacy Policy

What Personal Data Is Collected

Roobet collects personal information that users provide directly or that is generated through the use of its online services. This may include:

• Full name and date of birth
• Contact details such as email address, phone number, and residential address
• Government-issued identification documents for identity verification
• Financial information, including bank account or payment method details
• Transaction records and account activity
• Device information, IP address, and browsing data collected automatically during site usage

Why This Information Is Collected

Personal data is collected to:

• Verify user identity and comply with Know Your Customer (KYC) obligations
• Process deposits, withdrawals, and other financial transactions
• Provide access to account-based services
• Meet legal and regulatory requirements applicable in relevant jurisdictions
• Detect and prevent fraud, money laundering, and other unlawful activities

How Personal Data Is Protected

Roobet applies technical and organisational measures to safeguard personal information against unauthorised access, loss, misuse, or disclosure. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure and access controls
• Regular security assessments and system monitoring
• Restricted internal access to personal data on a need-to-know basis

User Rights

Users whose personal data is held by Roobet have the right to:

• Access the personal information held about them
• Correct any inaccurate or outdated data
• Request deletion of their personal data, subject to legal retention obligations
• Withdraw consent for processing where consent is the lawful basis

Requests relating to these rights may be submitted through the official support channels listed on the platform.

Compliance with Indian Law

Roobet processes personal data in a manner consistent with applicable data protection norms, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as relevant to online services operating in India.

Personal information collected through the use of Roobet’s services is used only for defined, lawful purposes. The following outlines the primary uses of such data:

Account Services

• Creating and managing user accounts
• Authenticating login and verifying user identity
• Facilitating access to casino and sportsbook features

Transactions and Payments

• Processing deposits and withdrawals
• Verifying payment details and preventing fraudulent transactions
• Maintaining accurate financial records

Service Improvement

• Analysing platform usage to identify and resolve technical issues
• Developing new features based on user behaviour patterns
• Improving the overall quality and reliability of online services

Marketing and Communications

• Sending promotional offers, updates, and relevant notifications to users who have provided consent
• Personalising content and recommendations based on user preferences
• Users may opt out of marketing communications at any time through account settings or by contacting support

Analytics

• Monitoring site performance and user engagement through aggregated, anonymised data
• Using analytical tools to better understand how users interact with the platform

Regulatory Compliance

• Fulfilling obligations under anti-money laundering (AML) and counter-terrorism financing (CTF) regulations
• Responding to requests from regulatory authorities and law enforcement agencies where required by law

All processing of personal data is carried out on a lawful basis, which may include user consent, the performance of a contract, compliance with a legal obligation, or the pursuit of a legitimate interest. Users are informed of the purpose at the time of data collection wherever practicable.

Right to Access and Review

Users have the right to request access to the personal data that Roobet holds about them. Upon a verified request, Roobet will provide a summary of the information held, the purposes for which it is being processed, and details of any third parties to whom it has been disclosed.

Correction of Inaccurate Data

If a user believes that any personal information held is inaccurate, incomplete, or outdated, they may submit a correction request. Roobet will review and update the relevant records within a reasonable timeframe, provided the requested changes do not conflict with legal or regulatory obligations.

Deletion of Personal Data

Users may request the deletion of their personal information. Such requests will be processed in accordance with applicable data retention laws. Certain categories of data, particularly those related to financial transactions and regulatory compliance, may be retained for periods specified by law even after a deletion request is submitted.

How to Submit a Request

Requests to access, correct, or delete personal data should be directed to the Roobet support team through the official contact channels available on the platform. Users will be asked to verify their identity before any action is taken on their account data.

Consent to Security and Payment Processing

By registering and using Roobet’s services, users acknowledge and consent to the following:

• Personal data may be subject to identity verification and security checks as part of the platform’s compliance procedures
• Payment information may be processed and verified by authorised third-party payment service providers as necessary to complete financial transactions

These processes are conducted solely for the purpose of protecting users and maintaining the integrity of the platform.

Age Requirement

Roobet’s online services are strictly intended for individuals who are 18 years of age or older. Users below this age are not permitted to register, access, or use any feature of the platform.

Limitations of Age Verification

Roobet takes reasonable steps to verify the age of its users as part of the registration and KYC process. However, it is not always possible to confirm a user’s age without the submission and review of valid identity documents. Roobet cannot be held responsible for any access by a minor that results from the provision of false information during registration.

Parents and Guardians

If a parent or legal guardian becomes aware that a minor has registered on the platform or has provided personal information without authorisation, they are encouraged to contact Roobet immediately. Upon verification of the claim, the minor’s account will be closed and all associated personal data will be deleted without undue delay, except where retention is required by law.

Responsibility

Roobet encourages responsible use of digital services and urges parents and guardians to monitor their children’s online activity. The platform does not knowingly collect or retain personal information relating to individuals under the age of 18.

Data Processing Outside India

Roobet operates in conjunction with partners, service providers, and affiliates located in various countries. As a result, personal data collected through the use of Roobet’s services may be transferred to, stored in, or processed in countries outside India, including jurisdictions where Roobet or its operational partners maintain offices or technical infrastructure.

User Consent to International Transfers

By accessing and using Roobet’s platform, users consent to the transfer of their personal information across international borders for the purposes described in this policy. This includes transfers to countries that may have different data protection standards from those in India.

Confidentiality Obligations of Partners

Roobet requires all third-party partners involved in the processing of personal data to maintain appropriate confidentiality obligations and data protection standards. Contractual arrangements are in place to ensure that personal information is handled securely, regardless of where processing takes place.

User Awareness

Users who have concerns about the cross-border transfer of their personal data may contact Roobet’s support team for further information about the specific safeguards applicable to their data.

Scope and Application

This disclaimer forms part of the Privacy Policy and may modify the scope, interpretation, or practical effect of the rules set out in this document. Users should read it in conjunction with the full Privacy Policy to understand the complete framework governing their personal data.

When This Disclaimer Applies

This disclaimer becomes effective at the moment a user accepts this Privacy Policy. Acceptance is indicated through any of the following actions:

• Electronically signing or acknowledging the policy during the registration process
• Actively accepting the policy by clicking the relevant confirmation option
• Continuing to use Roobet’s services after being presented with this policy, thereby indicating accession to its terms

Effect of the Disclaimer

In situations where applicable law, regulatory requirements, or specific circumstances alter the way in which a provision of this policy is to be interpreted or applied, the disclaimer serves to acknowledge and accommodate such variation. No provision of this policy is intended to override mandatory legal obligations imposed under the laws of any applicable jurisdiction.

What Are Cookies

Cookies are small text files placed on a user’s device when they visit a website. They allow the website to recognise the device on subsequent visits and store certain preferences or activity data. Cookies do not contain personally identifiable information on their own but may be associated with account data when a user is logged in.

How Roobet Uses Cookies

Roobet uses cookies on its platform for the following purposes:

• Statistical analysis: Collecting aggregated data about site traffic and usage patterns to measure platform performance
• Behavioural analysis: Tracking how users navigate the site to identify areas for improvement
• Personalisation: Storing user preferences to provide a more tailored browsing experience on return visits
• Site improvement: Using insights gathered from cookie data to refine features, content, and overall platform usability

Cookie Retention

Cookies placed by Roobet are retained for a period of up to one year from the date of placement, unless cleared by the user before that period expires.

Managing Cookies

Users may control or disable cookies through their browser settings at any time. Please note that disabling certain cookies may affect the functionality of the platform and limit access to some features. Instructions for managing cookies are available through the settings or help section of most standard web browsers.

Deemed Acceptance

By accessing or using any part of Roobet’s online platform, including its casino and sportsbook services, users are considered to have read, understood, and accepted the terms of this Privacy Policy in full. Continued use of the platform following any updates to the policy constitutes acceptance of the revised version.

Current Version Prevails

In the event of any conflict between a previous version of this Privacy Policy and the current version, the current version shall take precedence. Users are advised to review this document periodically to remain informed of any changes to how their personal data is collected, used, or protected.

Policy Updates

Roobet reserves the right to amend this Privacy Policy at any time. When material changes are made, users will be notified through appropriate channels, such as a notice on the platform or communication to the registered email address. The updated policy will take effect from the date of publication unless stated otherwise.

Circumstances Under Which Data May Be Shared

Roobet may share personal information with third parties in the following circumstances:

• Legal compliance: When required by law, court order, or request from a regulatory or law enforcement authority
• Dispute resolution: When necessary to investigate, prevent, or resolve disputes, including potential fraud or misuse of the platform
• Service agreements: When third-party service providers are engaged to support the delivery of Roobet’s services, including payment processors, identity verification providers, and technical infrastructure partners

Transparency Regarding Third Parties

Where third parties are listed on the Roobet platform, users may refer to the relevant sections of the website for further information. In cases where a third party is not explicitly listed, Roobet will make reasonable efforts to inform affected users of the purpose and scope of any data sharing prior to or at the time of disclosure.

Consent Through Data Provision

By providing personal information on the Roobet platform, users consent to the sharing of that data with third parties in the circumstances described above. Roobet does not sell personal data to third parties for commercial purposes.

Third-Party Obligations

All third parties who receive personal information from Roobet are required to handle such data in accordance with applicable data protection obligations and to use it only for the specific purposes for which it was shared.

Presence of Third-Party Links

The Roobet platform may contain links to external websites operated by third parties. These links may appear within promotional content, informational pages, or other sections of the site.

No Responsibility for External Data Practices

Roobet does not control the content or data practices of any external websites. Once a user navigates away from the Roobet platform to a third-party website, this Privacy Policy no longer applies. Each external website operates under its own terms and privacy practices, for which Roobet bears no responsibility.

User Advisory

Users are advised to exercise caution when visiting external websites accessed through links on the Roobet platform. It is recommended that users review the privacy policy and terms of use of any third-party website before submitting personal information or engaging with that site’s services.

No Endorsement Implied

The presence of a link to an external website on the Roobet platform does not constitute an endorsement of that website, its content, or its data handling practices.