Roobet KYC & AML Policy

Roobet applies Know Your Customer and Anti-Money Laundering procedures to confirm the identity of each account holder, prevent fraudulent activity, and maintain a secure environment free from financial crime.

These obligations support the following guarantees for all users:

• Fair play across all gaming and betting activities on the platform
• Protection of personal data and financial information at every stage
• Full transparency in how accounts, transactions, and compliance reviews are handled
• Adherence to applicable regulatory requirements governing online gaming in India
• Consistent security measures applied equally to all registered users

Every new user is required to complete a full identity check before withdrawals are processed or account limits are adjusted. The following categories of documents may be requested at any stage of the verification process:

• A valid, government-issued photo ID such as a passport, Aadhaar card, PAN card, or driving licence
• Proof of address confirming the user’s current residential location, such as a utility bill or bank statement issued within the last three months
• Confirmation of ownership of any payment method linked to the account, including bank account details or digital wallet credentials
• Additional documentation as required during enhanced due diligence reviews or when suspicious activity is flagged on the account

Roobet maintains a structured set of controls designed to detect, prevent, and report money laundering, terrorist financing, and other forms of financial misconduct on the platform. These security measures are applied continuously and updated in line with evolving regulatory requirements.

The following controls are in operation:

• Ongoing transaction monitoring to identify patterns inconsistent with normal account behaviour
• Automated detection rules that flag unusual deposits, withdrawals, or wagering activity for further review
• Enhanced due diligence applied when high-risk events, behavioural anomalies, or large fund movements are identified
• Manual review of significant or atypical transfers that may indicate layering or structuring of funds
• Risk scoring assigned to accounts based on activity history, geographic location, and verification status
• Screening of users against international sanctions lists and Politically Exposed Persons (PEP) databases
• Reporting obligations fulfilled by disclosing suspicious activity to the relevant competent authorities where legally required

Certain actions directly undermine the integrity of KYC and AML compliance and are strictly prohibited on the platform. Any account found to be engaged in the following conduct will be subject to immediate enforcement measures:

• Creating or operating multiple accounts to bypass identity check or verification thresholds
• Submitting forged, altered, or stolen documents during the ID verification process
• Using the platform to layer, conceal, or transfer funds derived from unlawful activity
• Attempting to manipulate platform systems, betting outcomes, or transaction records
• Transferring, renting, or selling account access to any third party
• Using payment instruments that do not belong to the registered account holder
• Providing false, incomplete, or misleading personal data at any point during registration or subsequent compliance reviews

Any breach of this KYC and AML policy constitutes a serious violation that will result in immediate and proportionate action against the account concerned. Depending on the nature and severity of the violation, the platform may impose temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings derived from non-compliant conduct, and reporting of the account and related information to competent authorities where applicable under Indian or international law.

All users registered on the platform bear direct responsibility for maintaining the accuracy and completeness of their account information at all times. Any change in personal details, contact information, or residential address must be reported promptly to ensure that records remain current and verification remains valid. Users are required to complete the identity check process within the timeframe specified by the platform and to respond without delay to any requests for additional documentation. Only payment methods registered in the user’s own name may be used for deposits and withdrawals, and the use of third-party instruments is not permitted under any circumstances. In the event that a user becomes aware of suspicious activity on their account or suspects unauthorised access, this must be reported to the support team immediately to allow protective measures to be applied.

Roobet is committed to maintaining a gaming environment grounded in fair play and transparency, where every user is afforded equal protection and consistent treatment under the platform’s compliance framework. These principles form the foundation of the platform’s approach to user safety and responsible gaming.

The following standards are upheld across all user interactions:

• Full compliance with applicable KYC and AML standards as required by the platform’s regulatory obligations
• Protection of personal data in accordance with applicable privacy and data security requirements
• Continuous monitoring for suspicious activity to safeguard the integrity of the platform and all account holders
• Prevention of manipulation, collusion, and any form of unfair conduct that may disadvantage other users
• Dedicated support available to users who have questions or concerns relating to account protection or compliance matters
• Recognition that maintaining a safe platform is a shared responsibility between the operator and each registered user
• Equal application of security measures and regulatory requirements to all accounts, regardless of activity level or account status